Algorithm Aversion: People Erroneously Avoid Algorithms After Seeing Them Err

Catalog evidence and recorded chart appearances. Inclusion is not an endorsement.

Source snapshot imported 2026-10-20. This is not a live feed. Source and contributions.

Evidence and limits

Finding: Participants lost confidence in an algorithm faster than in a human after observing comparable mistakes, even when the algorithm performed better.

Impact: Strengthen matched error-history presentation. Reject adoption rate as performance evidence.

Boundary: Forecasting choices do not cover open-ended work. Next: how should systems show comparative failure rates without encouraging blanket reliance?

Flags: forecasting tasks; observed-error framing

Record State: Catalog review recorded; not a performance endorsement

What was reviewed: Structure and relevance screened; not a full evaluation

Inspect original source

Recorded chart appearances

No appearance in the chart editions included in this snapshot. This is not evidence of absence from other editions.